Director - Interpreter Services
Director - Interpreter Services
Portland, ME
MaineHealth Corporate
Full Time - Days
Relocation assistance offered to eligible candidates!
The Director of Interpreter and Cross-Cultural Services at MaineHealth provides assessment, planning, implementation and evaluation of the development and implementation of standards of practice for interpreter, translation, and cross-cultural services in support of patient-centered clinical excellence and innovative practice in the field of language services.
Job Qualifications and Requirements:
- Education: Bachelor’s degree in business or healthcare-related field with associated language studies. Master’s degree in business or healthcare field with language-associated studies at the graduate or undergraduate level preferred.
- License/Certifications: Certification consistent with MaineHealth’s Interpreter Services Competency plan.
- Experience: 5-7 years of progressive leadership experience including delivery of language services and leadership of language service programs. 3 years of prior supervisory experience. A minimum of 3 years of experience in Limited English Proficiency programs in the healthcare setting.
- Demonstrates strong language services background with knowledge of professional language principles, processes and interventions.
- Demonstrates knowledge of federal and state laws and regulations related to healthcare and the provision of language support services.
- Demonstrated skills in the planning and development of multidisciplinary clinical programs and systems in both hospital and community based health and social service delivery systems.
- Experience in performance management, systems thinking and application of quality management principles.
- Must possess and utilize negotiating skills to be recognized as a collaborator and team builder.
- Demonstrates knowledge of and the ability to implement a quality improvement process.
- Presents leadership skills and experience consistent with managing and motivating diverse work groups.
- Demonstrates knowledge of computer software applications for translation, transcription, disability access, and interpreter scheduling.
- Demonstrates proficiency in data management and analytics, including software programs, with the ability to develop and carry out studies.
- Demonstrates the ability to lead and implement change management and process improvement activities.
- Possesses communication skills to facilitate meetings and effectively exchange information with staff, other departments, healthcare professionals, and administrators.
- Demonstrates leadership abilities including the ability to establish priorities, meet deadlines, and manage the department’s productivity standards.
- Established knowledge of the community of support for Interpreter and Cross-Cultural Services including key vendors, service organizations, language groups, and political, cultural, and ethical challenges.
To learn more and apply, please visit https://www.careersatmainehealth.org/jobs/17589617-director-interpreter-services or email [email protected]
About MaineHealth:
MaineHealth is a not-for-profit, integrated health system dedicated to its vision: "Working together so our communities are the healthiest in America." Our system includes nine local health networks, a comprehensive behavioral health care network, diagnostic services, home health agencies, and the MaineHealth Medical Group – comprising 1,700 employed clinicians. With a team of approximately 22,000 care professionals, MaineHealth provides preventive care, diagnosis, and treatment to 1.1 million residents across Maine and New Hampshire. Learn more at mainehealth.org
At MaineHealth, we offer benefits designed to support your needs today while providing flexibility for the future. Our comprehensive packages include:
- Competitive health and dental insurance
- Paid parental leave
- A robust retirement program
- Generous paid time off
- And much more!
A career at MaineHealth means working alongside compassionate professionals who are deeply committed to both their colleagues and the communities they serve. We foster a culture of collaboration, continuous growth, and genuine care – both inside our organization and beyond. Here, your skills will be valued, your contributions will make a difference, and your career will thrive.
MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability, or veteran status.
